Delivery Information

We deliver every order as fast as we can. No messing around, no hidden costs, just professional speedy service...free whenever possible.

 

  • We advise that you do not book a fitting date with your contractor until you have received your flooring order.
  • If you require delivery urgently or have a specific date, please call prior to ordering to arrange this with a member of the team
  • Our delivery drivers are the best so we make deliveries on our own vans whenever possible
  • Once your order is processed we will arrange delivery according to your chosen delivery option and with the most suitable delivery service for your items
  • If you wish to change your delivery date, address or add instructions, please contact us at webteam@dmsflooringsupplies.co.uk or give us a call on 01604 664859 and we'll help
  • For any offshore deliveries, please contact us for a quote 

This is really important - Someone will need to be present at the address to safely receive and sign for the delivery. Please check the delivery thoroughly, if you suspect any damage you must note it on the drivers paperwork before signing, then inform us of the issue on the same day by phone or email.

All deliveries are free to the following postcode areas - AL, CV, EN, HP, LE, LU, MK, NN, OX, SG, WD

All other delivery costs are listed below - values displayed include VAT

 Delivery services are 8am-6pm, if you require time sensitive deliveries, please call us for a quote as this will incur extra charges alternatively you can collect from any of our >branches

› Mainland England & Wales

PRODUCT TYPE

Delivery Cost 

Small items:
Eg. Tools, Sealants, Accessories

Orders under £50 = £7.50  /  Over £50 = FREE 

Pallet items:
Eg. Karndean, Vinyl Tiles, Laminate

Orders under £250 = £20  /  Over £250 = FREE 

Large Pallet items:
Eg. Wood, Treadplate

All Orders = £50 

Roll Goods:
Eg. Carpet, Sheet Vinyl, Safety Flooring

All Orders = £30 

 

› Scotland Zone 1 (DG, EH, G, KY, FK, KA, ML, TD exc. all isles )

PRODUCT TYPE

Delivery cost 

Small items:
Eg. Tools, Sealants, Accessories

Orders under £50 = £7.50  /  Over £50 = FREE 

Pallet items:
Eg. Karndean, Vinyl Tiles, Laminate

Orders under £250 = £20  /  Over £250 = FREE 

Large Pallet items:
Eg. Wood, Treadplate

All Orders = £100 

Roll Goods:
Eg. Carpet, Sheet Vinyl, Safety Flooring

All Orders = £200 

 

› Scotland Zone 2 (AB, DD, IV, PA, PH exc. all isles)

PRODUCT TYPE

Delivery cost 

Small items:
Eg. Tools, Sealants, Accessories

All Orders = £30 

Pallet items:
Eg. Karndean, Vinyl Tiles, Laminate

All Orders = £90 

Large Pallet items:
Eg. Wood, Treadplate

All Orders = £200 

Roll Goods:
Eg. Carpet, Sheet Vinyl, Safety Flooring

We do not deliver in this area 

 

Drivers will require you or your assistance to unload.
>> Smaller orders (4 boxes or less) will be held by an express courier, delivered between 8am-6pm. We can not gain an approximate delivery time for these deliveries. Sorry!

>> Larger orders will be delivered by a pallet carrier. This will be a curbside pallet delivery meaning that the driver will endeavour to get the items as close as possible to your home, but will be under no obligation to help unload and are not insured to enter your home. You may also be left with a pallet to dispose of. Delivery will be between 9am-6pm. On the day of delivery you can gain an approximate 2 hour delivery window by contacting us if your delivery has not arrived by 10am.

For carpet & rolled goods every carpet delivery will a one-man delivery so we need to ensure that you have organised adequate help to be available on the day. We will happily guide you through the process to make it as clear, smooth and simple as possible.

(All roll goods are delivered on a two week schedule - if needed urgently please enquire before purchase)

Treadplate and cladding are heavy and sheets can be quite awkward to handle. Most orders will be delivered on a pallet which you will need to unload on site. Safety gloves are a necessity as the sides can be sharp and rough. Just about all sheet sizes take two persons to handle.

 

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